FAQ

How do I know what length chain to order?

If you're confused about what chain length to order, here's a picture to help.

How long will it take to receive my order?

Most orders will ship the next business day, Standard shipping is USPS First Class, but Priority and Overnight are also available.

 

 

What if I don't like my jewelry?

 

 

You have 10 days to return your item in it's original condition. Contact us and we'll provide a return shipping label. There are no returns on customized work.

What types of metal is used in this jewelry?

Only Fine silver, Sterling silver, Pure Copper are used in VStudstill Designs. Gold is available in 14kt-24kt by special order. Plated or filled metals are never used.

Fine silver is the purest form of silver at 99.9% pure silver.

 

Sterling silver is the standard in the United States at 92.5% silver and 7.5% copper.

Copper is bare copper.

 

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How do I know what gemstones are available and what they look like on customized choices?

 

Some designs offer various choices for customization. Here are examples of what those gemstones look like:

 

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